Services and Solutions


Whatever your role, CFO, Business Office Manager or Collections Manager, you face critical account receivables issues. Since 1950, FOX Collection Center has been partnering with clients to evaluate their AR protocol and offer the best full-service, custom solutions to maximize recovery and meet their financial goals.

Bad Debt Collection

FOX is a full-service collection agency providing professional service from the initial contact letter and call to the final resolution.

  • Unprecedented recovery rate– well above the national average
  • High staff retention rate – Our collectors average 11 years experience and have a solid understanding of medical claims terminology and other industry-specific details.
  • On-staff trainers – regularly teach and certify our collectors.
  • Scoring – Evaluates and prioritizes your collections to provide a higher return.

Credit Bureau Reporting & Skip-Tracing

FOX utilizes the three major credit bureaus for reporting, Experian, TransUnion and Equifax.

  • Reporting to Equifax, Experian and TransUnion – affects credit rating.
  • Skip-tracing – FOX utilizes LexisNexis, property web, Google and other web-based search engines and social media to locate and verify consumer information.

Pre-Litigation Services

As necessary, and with client approval, FOX will enforce collection though the pre-litigation process, including:

  • Garnishments
  • Judgments
  • Levies


Customized reporting – the content you want, when you want it and how you want it.

FOX provides the following standardized monthly reports:

  • Acknowledgement Report–This report acknowledges all accounts placed.
  • Trust Remittance–This report indicates monies collected by name, debtor, account number, commission rate, amount paid and amount due.
  • 5 Year Actuary Report & 5 Year Activity Analysis–This statistical report will provide a complete performance analysis and review of month-to-month placements and collection activity.
  • Customizable Reports–May be available based on your unique requirements.


Our rates are contingency-based and evaluated on volume, age, and average balance. Rate is a part of the equation, but recoveries do far more to affect your net returns. Our rates have always been competitive and fair, but we do not attribute our success to just low rates. Please contact us for a personalized rate quote.

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